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Privacy enquiries

For questions about privacy on geckoplaycasinouk.co.uk, contact our support at [email protected]. Describe the issue and identify the page or service concerned so your enquiry has the relevant context.

Keep your initial message brief. Do not include passwords, full payment-card details or copies of identity documents in a general enquiry.

Account information and the operator

Gecko Play’s casino operator is Skill on Net Ltd, registered in Malta under company number C50024. Questions about information supplied through a casino account should identify that account service and the type of information concerned.

Skill on Net Ltd states that personal information submitted for affordability checks is treated confidentially and protected. Gecko Play’s account-help material directs players to its Privacy Policy for details about data storage. These statements concern the operator’s account service; they do not establish how every service on geckoplaycasinouk.co.uk handles personal information.

Details to clarify before sharing information

This page does not specify a retention period, identify data recipients or set out rules for international transfers. It also does not establish a particular legal basis for processing. If you need those details before submitting personal information, ask for the privacy notice that applies to the service you intend to use.

Your questionUseful details to include
Information submitted through geckoplaycasinouk.co.ukThe relevant page and the type of information you entered
Documents requested for a casino accountThe purpose of the request, without attaching the documents
Access, correction or deletion enquiryWhat information your request concerns and which service holds it
Cookies or browser settingsThe page visited and the browser you use

An enquiry about access, correction or deletion is not a guarantee that every record can be changed or removed. The response depends on the applicable service and circumstances.

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